Product Return Policy and Refunds for

What is Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we are not the initial seller so you must contact and/or make reference to the original sellers terms for returns individually.

Heavy/Bulky Items Delivered by Specialty Carriers

If you need to return huge or bulky item which was delivered using a specialty carrier (e.g., CEVA, ABF, Pilot), proceed to the Online Returns Center. The Returns Center will assist you throughout the returns process and may require you to contact our specialized customer care team, which could schedule the pickup of your item.

Note: Please do not refuse the delivery of your item. To make sure that your return and refund are processed correctly.

Cancel Pickup Request

After the UPS pickup is requested, you cannot cancel that request until after the first pickup attempt has been made. UPS will make up to three pickup attempts. Following the first pickup attempt, it is possible to call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Make sure to have your tracking number handy.

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